Spa Policies

 

Late Arrivals: We regret that we cannot offer an extension of time for late arrivals. Full fee of service will be due.

 

Jewelry:Please do not bring valuables to the spa. We will not be responsible for lost or stolen items.

 

Cell Phones and Pagers:Please turn off your cell phones and pagers upon arrival.

 

Pricing: Prices are subject to change without notice.

 

Children: We respectfully request that you do not bring children less than 12 years of age.

 

Cancellation: For appointments canceled less than 24 hours in advance, 60% of the scheduled service will be due. If gift certificates or vouchers are valid, FacePlace reserves the right to redeem the value towards that missed appointment.

 

Gift Certificates:All gift certificates are non refundable. Lost gift certificates may be redeemed if(i) you are able to confirm date of purchase and method of payment (such as check #, credit card #)(ii) and the gift certificate is not expired.

 

Packages: Split packages will be charged individual service rates.

 

Pets:  Pets are not allowed